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JWSR
2008

Business Process Control-Flow Complexity: Metric, Evaluation, and Validation

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Business Process Control-Flow Complexity: Metric, Evaluation, and Validation
Organizations are increasingly faced with the challenge of managing business processes, workflows, and recently, Web processes. One important aspect of business processes that has been overlooked is their complexity. High complexity in processes may result in poor understandability, errors, defects, and exceptions, leading processes to need more time to develop, test, and maintain. Therefore, excessive complexity should be avoided. Business process measurement is the task of empirically and objectively assigning numbers to the properties of business processes in such a way so as to describe them. Desirable attributes to study and measure include complexity, cost, maintainability, and reliability. In our work, we will focus on investigating process complexity. We present and describe a metric to analyze the control-flow complexity of business processes. The metric is evaluated in terms of Weyuker's properties in order to guarantee that it qualifies as good and comprehensive. To te...
Jorge Cardoso
Added 27 Jan 2011
Updated 27 Jan 2011
Type Journal
Year 2008
Where JWSR
Authors Jorge Cardoso
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