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CEAS
2005
Springer

Email Task Management: An Iterative Relational Learning Approach

10 years 3 months ago
Email Task Management: An Iterative Relational Learning Approach
Today’s email clients were designed for yesterday’s email. Originally, email was merely a communication medium. Today, people engage in a variety of complex behaviours using email, such as project management, collaboration, meeting scheduling, to-do tracking, etc. Our goal is to develop automated techniques to help people manage complex activities or tasks in email. The central challenge is that most activities are distributed over multiple messages, yet email clients allow users to manipulate just isolated messages. We describe machine learning approaches to identifying tasks and relations between individual messages in a task (i.e., finding cause-response links between emails) and for semantic message analysis (i.e., extracting metadata about how messages within a task relate to the task progress). Our key innovation compared to related work is that we exploit the relational structure of these two problems. Instead of attacking them separately, in our synergistic iterative appr...
Rinat Khoussainov, Nicholas Kushmerick
Added 26 Jun 2010
Updated 26 Jun 2010
Type Conference
Year 2005
Where CEAS
Authors Rinat Khoussainov, Nicholas Kushmerick
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