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2007

Exploring the CSCW spectrum using process mining

11 years 1 months ago
Exploring the CSCW spectrum using process mining
Process mining techniques allow for extracting information from event logs. For example, the audit trails of a workflow management system or the transaction logs of an enterprise resource planning system can be used to discover models describing processes, organizations, and products. Traditionally, process mining has been applied to structured processes. In this paper, we argue that process mining can also be applied to less structured processes supported by Computer Supported Cooperative Work (CSCW) systems. In addition, the ProM framework is described. Using ProM a wide variety of process mining activities are supported ranging from process discovery and verification to conformance checking and social network analysis.
Wil M. P. van der Aalst
Added 08 Dec 2010
Updated 08 Dec 2010
Type Journal
Year 2007
Where AEI
Authors Wil M. P. van der Aalst
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