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He says, she says: conflict and coordination in Wikipedia

4 years 10 months ago
He says, she says: conflict and coordination in Wikipedia
Wikipedia, a wiki-based encyclopedia, has become one of the most successful experiments in collaborative knowledge building on the Internet. As Wikipedia continues to grow, the potential for conflict and the need for coordination increase as well. This article examines the growth of such non-direct work and describes the development of tools to characterize conflict and coordination costs in Wikipedia. The results may inform the design of new collaborative knowledge systems. Author Keywords Wikipedia, wiki, collaboration, conflict, user model, Web-based interaction, visualization. ACM Classification Keywords H.5.3 [Information Interfaces]: Group and Organization Interfaces ? Collaborative computing, Computer-supported cooperative work, Web-based interaction, H.3.5 [Information Storage and Retrieval]: Online Information Systems, K.4.3 [Computers and Society]: Organizational Impacts ? Computer-supported collaborative work
Aniket Kittur, Bongwon Suh, Bryan A. Pendleton, Ed
Added 30 Nov 2009
Updated 30 Nov 2009
Type Conference
Year 2007
Where CHI
Authors Aniket Kittur, Bongwon Suh, Bryan A. Pendleton, Ed H. Chi
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