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EKNOW
2010

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Identifying Knowledge Management Challenges in a Service Desk: A Case Study

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Identifying Knowledge Management Challenges in a Service Desk: A Case Study

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Marko Jäntti, Jaakko Kalliokoski

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EKNOW 2010 | Knowledge Management |

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Added	09 Nov 2010
Updated	09 Nov 2010
Type	Conference
Year	2010
Where	EKNOW
Authors	Marko Jäntti, Jaakko Kalliokoski

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