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ICIS
2001

Knowledge Integration as a Key Problem in an ERP Implementation

11 years 2 months ago
Knowledge Integration as a Key Problem in an ERP Implementation
Whilepreviousstudieshavefocusedmainlyonthepotentialbenefitsandcriticalsuccessfactorsassociatedwith ERPimplementation,veryfewhaveexploredtheimportantissues of impediments encountered, especiallyfrom a knowledge integration perspective. We have adopted a knowledge integration view that focuses not on the distribution andadoption ofparticulartechnologicalartifacts(ERPsystems),butontheknowledgeintegration processes involved in implementation. The focus of this case study is to understand the nature, structure and process of knowledge integration that occurs during ERP implementation. The paper has identified the integration of knowledge as a key problem in ERP implementation. We discovered four reasons: (1)knowledge isembedded in complexorganizationalprocesses;(2)knowledgeisembeddedin legacysystems;(3)knowledge is embedded in externally based processes; and (4) knowledge is embedded in the ERP system. Based on our analysis, we further suggest that to overcome these impediments to knowledg...
Shan Ling Pan, Sue Newell, Jimmy C. Huang, Alvin W
Added 31 Oct 2010
Updated 31 Oct 2010
Type Conference
Year 2001
Where ICIS
Authors Shan Ling Pan, Sue Newell, Jimmy C. Huang, Alvin Wan Kok Cheung
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