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2003
ACM

Marked for deletion: an analysis of email data

13 years 1 months ago
Marked for deletion: an analysis of email data
What characteristics of an email message make it more likely to be discarded? Statistical analyses of a set of deleted and non-deleted messages revealed several factors that were important in predicting the fate of a message. After controlling for the owner of the particular message, four factors turned out to be most important: history of communication with the sender (messages sent to and messages received from), intra-organizational vs. external sender, and size of the recipient group. Keywords Electronic mail, Email, filtering, messaging, CMC
Laura Dabbish, Gina Danielle Venolia, Jonathan J.
Added 01 Dec 2009
Updated 01 Dec 2009
Type Conference
Year 2003
Where CHI
Authors Laura Dabbish, Gina Danielle Venolia, Jonathan J. Cadiz
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