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2009

Measuring the influence of social abilities on acceptance of an interface robot and a screen agent by elderly users

9 years 5 months ago
Measuring the influence of social abilities on acceptance of an interface robot and a screen agent by elderly users
Personal robots and screen agents can be equipped with social abilities to facilitate interaction. This paper describes our research on the influence of these abilities on elderly user's acceptance of such a system. Experiments were set up in eldercare institutions where a robotic and screen agent with simulated conversational capabilities were used in a Wizard of Oz experiment. Both agents were used with two conditions: a more socially communicative (the agent made use of a larger set of social abilities in interaction) and a less socially communicative interface. Results show that participants who were confronted with the more socially communicative version of the robotic agent felt more comfortable and were more expressive in communicating with it. This suggests that the more socially communicative condition would be more likely to be accepted as a conversational partner. This effect was less strong however, with the screen agent, suggesting that embodiment plays a role in thi...
Marcel Heerink, Ben J. A. Kröse, Bob J. Wieli
Added 08 Nov 2010
Updated 08 Nov 2010
Type Conference
Year 2009
Where BCSHCI
Authors Marcel Heerink, Ben J. A. Kröse, Bob J. Wielinga, Vanessa Evers
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