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2007
ACM

Noticing notice: a large-scale experiment on the timing of software license agreements

4 years 11 months ago
Noticing notice: a large-scale experiment on the timing of software license agreements
Spyware is an increasing problem. Interestingly, many programs carrying spyware honestly disclose the activities of the software, but users install the software anyway. We report on a study of software installation to assess the effectiveness of different notices for helping people make better decisions on which software to install. Our study of 222 users showed that providing a short summary notice, in addition to the End User License Agreement (EULA), before the installation reduced the number of software installations significantly. We also found that providing the short summary notice after installation led to a significant number of uninstalls. However, even with the short notices, many users installed the program and later expressed regret for doing so. These results, along with a detailed analysis of installation, regret, and survey data about user behaviors informs our recommendations to policymakers and designers for assessing the "adequacy" of consent in the contex...
Nathaniel Good, Jens Grossklags, Deirdre K. Mullig
Added 30 Nov 2009
Updated 30 Nov 2009
Type Conference
Year 2007
Where CHI
Authors Nathaniel Good, Jens Grossklags, Deirdre K. Mulligan, Joseph A. Konstan
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