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CHI
1997
ACM

Paper as an Analytic Resource for the Design of New Technologies

11 years 2 months ago
Paper as an Analytic Resource for the Design of New Technologies
We report on an examination of work practice in a knowledge-based, document-intensive organisation and describe the role of paper in that work. We show how such an examination can provide a resource for (1) the determination of system design modifications that can be undertaken in the short term; (2) the determination of entirely new systems design requiring longer term research and development; and (3) helping to specify where paper will continue to be used in future document-related work practice. KEYWORDS paper, ethnography, knowledge work, diary study, collaboration, design, organisations, IMF
Abigail Sellen, Richard H. R. Harper
Added 06 Aug 2010
Updated 06 Aug 2010
Type Conference
Year 1997
Where CHI
Authors Abigail Sellen, Richard H. R. Harper
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