We are developing a computer system which provides information about babies in neonatal intensive care to family members and friends. A key challenge is deciding what information should be given to each individual; we believe this can be based on social networks of the parents. If successful, this technique could also be used in other contexts where a diverse set of family and friends would like information about a patient. Keywords Social networks, user model, tailored patient information, medical informatics, neonatal intensive care, natural language generation. ACM Classification Keywords H5.2. Information interfaces and presentation (e.g. HCI), User Interfaces: Theory and methods, Natural language, User-centered design.