Towards a Design Methodology for Decision Support Systems

This paper proposes the use of process models for DSS design. The kind of process models suggested are task structures and decision structures with simple graphical syntax and semantics. Theprocess modelsform the basis for a coherent DSS design methodology, based upon the bounded rationality paradigm. The history of DSS and DSS design is discussed toform our theoretical position. The resulting methodology has been tested and evaluated in a laboratory experiment. The results of this evaluation will be usedfor continuous improvement of the methodology.

• Type: Conference
• Year: 1994
• Where: HICSS
• Authors: J. J. Zuurbier, J. N. Brinkkemper, Margriet Offereins, N. Odding
• Keywords: Biometrics, DSS Design, DSS Design Methodology, HICSS 1994, Process Models