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ISJ
2010

User involvement in developing mobile and temporarily interconnected systems

9 years 4 months ago
User involvement in developing mobile and temporarily interconnected systems
Information systems (IS) research on user involvement has primarily theorized relationships between developers, managers and users in systems development. However, so far, marginal attention has been paid to differences in user involvement practices between information systems. This paper explores user involvement in developing mobile and temporarily interconnected systems (MTIS). We refer to MTIS as heterogeneous systems that rely on network technologies for increasing the ubiquity of information services for users on the move. Such systems are becoming increasingly important in leveraging, e.g. car infotainment, supply chain management and wireless e-commerce. With particular emphasis on the nature of MTIS and its implications for user involvement, the paper analyses the systems development process of an action research project. The findings suggest that user involvement practices need to be adapted to accommodate features of this class of systems. Being an early attempt to trace the...
Ola Henfridsson, Rikard Lindgren
Added 05 Mar 2011
Updated 05 Mar 2011
Type Journal
Year 2010
Where ISJ
Authors Ola Henfridsson, Rikard Lindgren
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