Using Cases for Process Modelling: An Example from the Water Supply Industry

This paper describes the use of cases as a process representation technique and shows how case base reasoning can be used to navigate through, or execute a complex control process. The work is based on a prototype decision support application for a UK water utility company in which two processes were modelled - one diagnostic and one operational. A brief description is given of how processes are represented as cases and how those cases are are used to animate the business process.

• Type: Conference
• Year: 1999
• Where: IEAAIE
• Authors: Guy Saward
• Keywords: Artificial Intelligence, Case Base Reasoning, Complex Control Process, IEAAIE 1999, Process Representation Technique