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CHI
2003
ACM

Utilizing mobile devices to capture case stories for knowledge management

11 years 5 days ago
Utilizing mobile devices to capture case stories for knowledge management
This study examines how the increasing number of new mobile devices that enable rich in situ information capture can be utilized to improve knowledge management practices. An ethnographic study is being conducted of a heating and cooling services company focusing on the exchange of case stories. With knowledge gained from this study a prototype system is being built that allows in situ multi-media data capture, and retrieval via the Internet. The proposed field study of this system will extend our understanding of how to effectively design for in situ multi-media data capture so that it is integrated in organizational processes. Keywords Knowledge management, data capture, story
Jia Shen
Added 01 Dec 2009
Updated 01 Dec 2009
Type Conference
Year 2003
Where CHI
Authors Jia Shen
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