What would your Analyst team do when torn between meeting Customer versus Developer demands? When their needs conflict with one another, how do you appease them both? The report o...
Release planning is a critical activity in the software development process. The creation of a clear and realistic plan is extremely difficult, as key factors such as time and cos...
The media industry is challenged to find new lines of business as technology redefines content, distribution and customer expectations. This is a case study of Oxygen Media where ...
We describe a number of strategies for a future service oriented market place. We describe the SLA’s role within the service framework, and how it enables customers to make value...
Paul McKee, Steve Taylor, Mike Surridge, Richard L...
Purpose – The purpose of this paper is to study the influence of organizational environment on the selection of knowledge management strategies. The paper focuses particularly ...