6 search results - page 1 / 2 » A Study of CRM Implementation in Financial Industry |
HICSS
2005
IEEE
13 years 10 months ago
2005
IEEE
The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
CSREAEEE
2006
13 years 6 months ago
2006
COMAD
2009
13 years 5 months ago
2009
Implementing a CRM Analytics solution for a business involves many steps including data extraction, populating the extracted data into a warehouse, and running an appropriate mini...
HICSS
2006
IEEE
13 years 11 months ago
2006
IEEE
Although customer relationship management (CRM) is currently gaining widespread popularity in several disciplines and industries, mobile medium as an element of CRM is rarely take...
ECIS
2003
13 years 6 months ago
2003
Owing to the turbulent and fast changing environment in which Chinese firms operate, Information Systems (IS) implementation triggers important organizational changes in these fir...