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ER
2007
Springer
85views Database» more  ER 2007»
13 years 11 months ago
A Taxonomy of Customer Relationship Management Analyses for Data Warehousing
Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
Colleen Cunningham, Il-Yeol Song
DOLAP
2004
ACM
13 years 10 months ago
Data warehouse design to support customer relationship management analyses
CRM is a strategy that integrates the concepts of Knowledge Management, Data Mining, and Data Warehousing in order to support the organization’s decision-making process to retai...
Colleen Cunningham, Il-Yeol Song, Peter P. Chen
DOLAP
1999
ACM
13 years 9 months ago
Event-Entity-Relationship Modeling in Data Warehouse Environments
We use the event-entity-relationship model (EVER) to illustrate the use of entity-based modeling languages for conceptual schema design in data warehouse environments. EVER is a g...
Lars Bækgaard
BTW
2003
Springer
109views Database» more  BTW 2003»
13 years 10 months ago
Transbase: a Leading-edge ROLAP Engine Supporting Multidimensional Indexing and Hierarchy Clustering
: Analysis-oriented database applications, such as data warehousing or customer relationship management, play a crucial role in the database area. In general, the multidimensional ...
Roland Pieringer, Klaus Elhardt, Frank Ramsak, Vol...
ECAI
2000
Springer
13 years 9 months ago
Gaining Insights into Web Customers using Web Intelligence
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
Sarabjot S. Anand, Matthias Baumgarten, Alex G. B&...