Much progress has recently been made in assisting a user in the search process, be it Web search where the big search engines have now all incorporated more interactive features or...
E-commerce web sites that sell highly customized products tend to be very complex in terms of the underlying logical model of the customization process. We present a systematic ap...
Andrea Lombardoni, Moira C. Norrie, Nadir Weibel, ...
When automatically extracting information from the world wide web, most established methods focus on spotting single HTMLdocuments. However, the problem of spotting complete web s...
Martin Ester, Hans-Peter Kriegel, Matthias Schuber...
- Websites are used to establish the company’s policy and image, to promote and sell goods or support services and to provide customer support and to facilitate the communication...
With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective manageme...