Email has come to play a central role in task management, yet email tool features have remained relatively static in recent years, lagging behind users' evolving practices. T...
Victoria Bellotti, Nicolas Ducheneaut, Mark Howard...
We reduce email overload by addressing the problem of waiting for a reply to one’s email. We predict whether sent and received emails necessitate a reply, enabling the user to b...
Email has become overloaded as users make use of email tools for performing a wide range of activities. Previous studies have demonstrated the different strategies employed by ema...
Abstract. Personal assistant agents have long promised to automate routine everyday tasks in order to reduce the cognitive load on humans. One such routine task is the management o...
Pragnesh Jay Modi, Manuela M. Veloso, Stephen F. S...
In this paper, we describe preliminary findings that indicate that managers and non-mangers think about their email differently. We asked three research managers and three researc...
Catalina Danis, Wendy A. Kellogg, Tessa A. Lau, Ma...