Affect sensitivity is of the utmost importance for a robot companion to be able to display socially intelligent behaviour, a key requirement for sustaining long-term interactions ...
This paper describes the implementation and evaluation of a framework for modeling emotions in complex, decision-making agents. Sponsored by U.S. Army Research Institute (ARI), th...
Understanding the ways in which information achieves widespread public awareness is a research question of significant interest. We consider whether, and how, the way in which th...
Interviews with stakeholders can be a useful method for identifying user needs and establishing requirements. However, interviews are also problematic. They are time consuming and...
Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...