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HICSS
2007
IEEE
170views Biometrics» more  HICSS 2007»
13 years 11 months ago
Articulation Work Supporting Information Infrastructure Design: Coordination, Categorization, and Assessment in Practice
Articulation work is a critical factor in information infrastructure building projects that involve multiple and diverse communities. It brings awareness of language differences, ...
Karen S. Baker, Florence Millerand
CSCW
2006
ACM
13 years 11 months ago
The practical indispensability of articulation work to immediate and remote help-giving
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...
CHI
2006
ACM
14 years 5 months ago
Participatory design in emergency medical service: designing for future practice
We describe our research--its approach, results and products--on Danish emergency medical service (EMS) field or "pre-hospital" work in minor and major incidents. We dis...
Margit Kristensen, Morten Kyng, Leysia Palen
CSCW
2004
ACM
13 years 10 months ago
Field studies of computer system administrators: analysis of system management tools and practices
Computer system administrators are the unsung heroes of the information age, working behind the scenes to configure, maintain, and troubleshoot the computer infrastructure that un...
Rob Barrett, Eser Kandogan, Paul P. Maglio, Eben M...
SOUPS
2005
ACM
13 years 10 months ago
Two experiences designing for effective security
In our research, we have been concerned with the question of how to make relevant features of security situations visible to users in order to allow them to make informed decision...
Rogério de Paula, Xianghua Ding, Paul Douri...