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» BPR Best Practices for the Healthcare Domain
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BPM
2009
Springer
144views Business» more  BPM 2009»
13 years 2 months ago
BPR Best Practices for the Healthcare Domain
Abstract. Healthcare providers are under pressure to work more efficiently and in a more patient-focused way. One possible way to achieve this is to launch Business Process Redesig...
Mariska Netjes, Ronny Mans, Hajo A. Reijers, Wil M...
BPM
2006
Springer
128views Business» more  BPM 2006»
13 years 8 months ago
A Redesign Framework for Call Centers
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
HICSS
2007
IEEE
141views Biometrics» more  HICSS 2007»
13 years 11 months ago
Modular Integration Through Aspects: Making Cents of Legacy Systems
Recently, Continua Health Alliance has brought together a powerhouse team, including Cisco, IBM, Motorola and others, for personal telehealth products and services. This team will...
Celina Gibbs, Daniel Lohmann, Chunjian Robin Liu, ...
ECIS
2000
13 years 6 months ago
Reclaiming Knowledge: A Case for Evidence-Based Information Systems
: Both the information base, on which IS research and practice is founded, and its accessibility continue to grow rapidly. A major challenge facing the IS community in the next dec...
Clare Atkins, Gail Louw
CHI
2011
ACM
12 years 8 months ago
LifeFlow: visualizing an overview of event sequences
Event sequence analysis is an important task in many domains: medical researchers may study the patterns of transfers within the hospital for quality control; transportation exper...
Krist Wongsuphasawat, John Alexis Guerra Gó...