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» Beyond Wikipedia: coordination and conflict in online produc...
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CSCW
2010
ACM
14 years 1 months ago
Beyond Wikipedia: coordination and conflict in online production groups
Online production groups have the potential to transform the way that knowledge is produced and disseminated. One of the most widely used forms of online production is the wiki, w...
Aniket Kittur, Robert E. Kraut
CHI
2010
ACM
13 years 11 months ago
The effects of diversity on group productivity and member withdrawal in online volunteer groups
The “wisdom of crowds” argument emphasizes the importance of diversity in online collaborations, such as open source projects and Wikipedia. However, decades of research on di...
Jilin Chen, Yuqing Ren, John Riedl
CSCW
2012
ACM
12 years 18 days ago
Coordination and beyond: social functions of groups in open content production
We report on a study of the English edition of Wikipedia in which we used a mixed methods approach to understand how nested organizational structures called WikiProjects support c...
Andrea Forte, Niki Kittur, Vanessa Larco, Haiyi Zh...
CHI
2007
ACM
14 years 5 months ago
He says, she says: conflict and coordination in Wikipedia
Wikipedia, a wiki-based encyclopedia, has become one of the most successful experiments in collaborative knowledge building on the Internet. As Wikipedia continues to grow, the po...
Aniket Kittur, Bongwon Suh, Bryan A. Pendleton, Ed...
WIKIS
2009
ACM
13 years 11 months ago
Herding the cats: the influence of groups in coordinating peer production
Peer production systems rely on users to self-select appropriate tasks and “scratch their personal itch”. However, many such systems require significant maintenance work, whic...
Aniket Kittur, Bryan A. Pendleton, Robert E. Kraut