3 search results - page 1 / 1 » Business Driven Prioritization of Service Incidents |
DSOM
2004
Springer
13 years 10 months ago
2004
Springer
NOMS
2006
IEEE
13 years 11 months ago
2006
IEEE
DSOM
2007
Springer
13 years 11 months ago
2007
Springer
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...