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11

DSOM
2004
Springer

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Business Driven Prioritization of Service Incidents

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Business Driven Prioritization of Service Incidents

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Claudio Bartolini, Mathias Sallé

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Added	01 Jul 2010
Updated	01 Jul 2010
Type	Conference
Year	2004
Where	DSOM
Authors	Claudio Bartolini, Mathias Sallé

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