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» Business Intelligence: An Analysis of the Literature
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HICSS
2003
IEEE
359views Biometrics» more  HICSS 2003»
13 years 10 months ago
Assessing the Readiness of Firms for CRM: A Literature Review and Research Model
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Rosalie J. Ocker, Susan Mudambi
SOCA
2007
IEEE
13 years 11 months ago
A Service-oriented Architecture for Business Intelligence
Business intelligence is a business management term used to describe applications and technologies which are used to gather, provide access to and analyze data and information abo...
Liya Wu, Gilad Barash, Claudio Bartolini
DBKDA
2010
IEEE
144views Database» more  DBKDA 2010»
13 years 3 months ago
Analysis of the Quality of Life after an Endoscopic Thoracic Sympathectomy: A Business Intelligence Approach
— Primary hyperhidrosis, a disorder characterized by an excessive sweating, has been treated by endoscopic thoracic sympathectomy. As a consequence of the surgery, patients impro...
Diana Goncalves, Maribel Yasmina Santos, Jorge Cru...
KDD
2008
ACM
153views Data Mining» more  KDD 2008»
14 years 5 months ago
Text classification, business intelligence, and interactivity: automating C-Sat analysis for services industry
Text classification has matured as a research discipline over the last decade. Independently, business intelligence over structured databases has long been a source of insights fo...
Shantanu Godbole, Shourya Roy
HICSS
2007
IEEE
140views Biometrics» more  HICSS 2007»
13 years 11 months ago
Coordination Network Analysis: A Research Framework for Studying the Organizational Impacts of Service-Orientation in Business I
Business intelligence (BI) technology and research is maturing. In evidence, some practitioners have indicated a shift in the nature of their data warehousing challenges from bein...
Mark Keith, Haluk Demirkan, Michael Goul