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EGOV
2006
Springer
13 years 8 months ago
A Review of Quality Dimensions in e-Government Services
This paper presents a synthetic summary of the literature in the area of quality of e-government services, as a basis for the future construction of a relevant model and ontology. ...
Xenia Papadomichelaki, Babis Magoutas, Christos Ha...
INTR
2007
90views more  INTR 2007»
13 years 4 months ago
Classification and synthesis of quality approaches in e-government services
ed abstract Purpose: The purpose of this paper is to present a multi-faceted summary and classification of the existing literature in the field of quality of service for egovernmen...
Christos Halaris, Babis Magoutas, Xenia Papadomich...
EGOV
2010
Springer
13 years 5 months ago
Designing Quality Business Processes for E-Government Digital Services
Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
Flavio Corradini, Damiano Falcioni, Andrea Polini,...
QOFIS
2001
Springer
13 years 9 months ago
Approaches to Support Differentiated Quality of Web Service
The exponential rise in the number of Web users has inspired the creation of a diversity of Web applications. Hence, Web Quality of Service (QoS) is an increasingly critical issue ...
Sook-Hyun Ryu, Jae-Young Kim, James Won-Ki Hong
COSIT
2003
Springer
118views GIS» more  COSIT 2003»
13 years 10 months ago
A Classification Framework for Approaches to Achieving Semantic Interoperability between GI Web Services
The discovery of services that are appropriate for answering a given question is a crucial task in the open and distributed environment of web services for geographic information. ...
Michael Lutz, Catharina Riedemann, Florian Probst