Broadband access provides users with high speed, always-on connectivity to the Internet. Due to its superiority, broadband is seen as the way for consumers and firms to exploit th...
We consider a call center with two classes of impatient customers: premium and regular classes. Modeling our call center as a multiclass GI/GI/s + M queue, we focus on developing ...
We consider a network providing Differentiated Services (DiffServ), which allow Internet Service Providers (ISP’s) to offer different levels of Quality of Service (QoS) to diffe...
Abstract—This paper proposes a simple but effective admission control algorithm for integrated services packet networks. The admission control scheme, based on stochastic control...
Due to inherent privacy concerns, online personalization services such as those offered through toolbars and desktop widgets are characterized by "no-free-disposal" (NFD...