Knowing the reputations of your own and/or competitors' products is important for marketing and customer relationship management. It is, however, very costly to collect and a...
We describe questions that commonly arise in early-phase user research for new technology products concerning customer needs, priorities, and market definition. We suggest that me...
Christopher N. Chapman, Edwin Love, James L. Alfor...
Customer reviews and recommendations for products are provided by almost all e-business platforms, supporting consumers when shopping on the web. Mobile and ubiquitous computing p...
Felix von Reischach, Florian Michahelles, Albrecht...
In this paper, we investigate the use of Description Logic (DL) for representing Product Behavioral constraints in Computer Aided Design (CAD) Systems. In an integrated design app...
Case handling systems offer a solution to the lack of flexibility and adaptability in workflow management systems. Because they are data driven they potentially provide good suppor...
Irene T. P. Vanderfeesten, Hajo A. Reijers, Wil M....