Enterprise resource planning (ERP) maintenance and upgrade activities are receiving much attention in ERP-using organizations. Annual maintenance costs approximate 25% of initial ...
Abstract. While a large body of research exists on the development and implementation of software, organizations are increasingly acquiring enterprise software packages [e.g. enter...
Electronic Data Interchange (EDI), an example of an Inter-Organisational System (IOS), has the potential to provide companies with tangible benefits, such as improvements to overa...