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» Enabling analysts in managed services for CRM analytics
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KDD
2009
ACM
260views Data Mining» more  KDD 2009»
14 years 5 months ago
Enabling analysts in managed services for CRM analytics
Data analytics tools and frameworks abound, yet rapid deployment of analytics solutions that deliver actionable insights from business data remains a challenge. The primary reason...
Indrajit Bhattacharya, Shantanu Godbole, Ajay Gupt...
BTW
2009
Springer
168views Database» more  BTW 2009»
13 years 8 months ago
Embedded Analytics in Front Office Applications
: Today, decision making by users of front office applications happens without analytical information supporting this process. We propose as solution Embedded Analytics (EA) making...
Martin Oberhofer, Erik Nijkamp
SIGMOD
2010
ACM
362views Database» more  SIGMOD 2010»
12 years 11 months ago
Data warehousing and analytics infrastructure at facebook
Scalable analysis on large data sets has been core to the functions of a number of teams at Facebook - both engineering and nonengineering. Apart from ad hoc analysis of data and ...
Ashish Thusoo, Zheng Shao, Suresh Anthony, Dhruba ...
BTW
2009
Springer
114views Database» more  BTW 2009»
13 years 11 months ago
Value Demonstration of Embedded Analytics for Front Office Applications
: Users of front office applications such as call center or customer support applications make millions and millions of decisions each day without analytical support. For example, ...
Erik Nijkamp, Martin Oberhofer, Albert Maier
CHI
2011
ACM
12 years 8 months ago
CommentSpace: structured support for collaborative visual analysis
Collaborative visual analysis tools can enhance sensemaking by facilitating social interpretation and parallelization of effort. These systems enable distributed exploration and e...
Wesley Willett, Jeffrey Heer, Joseph M. Hellerstei...