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» Error correction of voicemail transcripts in SCANMail
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CHI
2006
ACM
14 years 5 months ago
Error correction of voicemail transcripts in SCANMail
Despite its widespread use, voicemail presents numerous usability challenges: People must listen to messages in their entirety, they cannot search by keywords, and audio files do ...
Moira Burke, Brian Amento, Philip L. Isenhour
CHI
2002
ACM
14 years 4 months ago
SCANMail: a voicemail interface that makes speech browsable, readable and searchable
Increasing amounts of public, corporate, and private speech data are now available on-line. These are limited in their usefulness, however, by the lack of tools to permit their br...
Steve Whittaker, Julia Hirschberg, Brian Amento, L...
CSL
2007
Springer
13 years 4 months ago
Accessing speech data using strategic fixation
When users access information from text, they engage in strategic fixation, visually scanning the text to focus on regions of interest. However, because speech is both serial and ...
Steve Whittaker, Julia Hirschberg