The utility of an enterprise search system is determined by three key players: the information retrieval (IR) system (the search engine), the enterprise users, and the service pro...
Mingfang Wu, James A. Thom, Andrew Turpin, Ross Wi...
The analysis, and eventual approval or rejection, of new enterprise information technology (IT) initiatives often proceeds on the basis of informal estimates of return on investme...
Abstract. While a large body of research exists on the development and implementation of software, organizations are increasingly acquiring enterprise software packages [e.g. enter...
: Today, enterprises are forced to continuously optimize their business as well as service processes. In this context the process-centered alignment of information systems is cruci...
Bela Mutschler, Johannes Bumiller, Manfred Reicher...
Ranking systems such as those in product review sites and recommender systems usually use ratings to rank favorite items based on both their quality and popularity. Since higher ra...