In the research-in-progress reported here, we adapted the classic Mason and Mitroff characterization of an information system to a web environment. The resulting definition was us...
WebQual is a method for assessing the quality of Web sites. The method has been developed iteratively through application in various domains, including Internet bookstores and Int...
Many of existing criteria for evaluating web sites quality require methods such as heuristic evaluations, or/and empirical usability tests. This paper aims at defining a quality m...
Except for trivial cases, any accessibility evaluation has to be based on some method for selecting pages to be analyzed. But this selection process may bias the evaluation. Up to...
Credibility influences a user's interest in a web site. Once users perceive the credibility of a web site they will be more likely to use it. A combination of factors affects...