Recent surveys on e-commerce sites confirm the increased use of the Web for shopping. The reasons of these trends have been attributed to different factors such as convenience, sav...
In this paper we investigate how information surrogates might be useful in exploratory search and what information it is useful for a surrogate to contain. By comparing assessment...
Ian Ruthven, Mark Baillie, Leif Azzopardi, Ralf Bi...
: We hypothesize that this variation in the extent and nature of financial data disseminated through corporate Web sites is associated with the factors that influence the initial d...
Michael Ettredge, Vernon J. Richardson, Susan Scho...
Abstract. In this paper we present a method based on fuzzy computing with words to measure the informative quality of Web sites used to publish information stored in XML documents....
- The issue of web-site quality is tackled from the perspective of the `voice of the customer'. Quality function deployment (QFD) is adopted as a framework for identifying web...