An understanding of how people allocate their visual attention when viewing Web pages is very important for Web authors, interface designers, advertisers and others. Such knowledg...
Georg Buscher, Edward Cutrell, Meredith Ringel Mor...
Few users of computer applications seek help from the documentation. This paper reports the results of an empirical study of why this is so and examines how, in real work, users s...
The Semantic Web language RDF was designed to unambiguously define and use ontologies to encode data and knowledge on the Web. Many people find it difficult, however, to write com...
We show how a number of novel email search features can be implemented without any kind of natural language processing (NLP) or advanced data mining. Our approach inspects the ema...
In information system development, end-users often participate in design and in many cases learn to design their own system. Design, however, requires a distinct approach that use...