45 search results - page 2 / 9 » IT service management driven by business objectives An appli... |
BDIM
2007
IEEE
13 years 11 months ago
2007
IEEE
Business–driven IT management (BDIM) offers a promising approach to managing enterprise IT infrastructure and services efficiently and to improving business results at the same ...
INTERNET
2006
13 years 5 months ago
2006
Web services provide abstractions for simplifying integration at lower levels of the interaction stacks, they don't yet help simplify integration at higher abstraction levels ...
EUROMICRO
2009
IEEE
14 years 1 days ago
2009
IEEE
—Current architectures for systems integration provide means for forming agile business processes by manually or dynamically configuring the components. However, a major challeng...
HICSS
2003
IEEE
13 years 10 months ago
2003
IEEE
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
HICSS
2010
IEEE
14 years 4 days ago
2010
IEEE
IT service providers are increasingly required to orientate their service portfolio towards the IT support of their consumer’s business processes. This enables diversification a...