73 search results - page 1 / 15 » Identifying issues in customer relationship management at Me... |
DSS
2006
13 years 5 months ago
2006
HICSS
2006
IEEE
13 years 11 months ago
2006
IEEE
Although customer relationship management (CRM) is currently gaining widespread popularity in several disciplines and industries, mobile medium as an element of CRM is rarely take...
ECIS
2001
13 years 6 months ago
2001
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
HICSS
2003
IEEE
13 years 10 months ago
2003
IEEE
To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...
HICSS
2006
IEEE
13 years 11 months ago
2006
IEEE
The management of customer relationships has become a top priority for companies in the last years. Despite this, little is known about the factors of successful CRM implementatio...