This paper describes the strengths and weaknesses of two usability assessment methods frequently applied to web sites. It uses case histories of WWW usability studies conducted by...
The University of Portland Office of Computer and Telecommunication Services (CTS) created an Intranet web site for the University community during the summer of 1998. In the summ...
WebQual is a method for assessing the quality of Web sites. The method has been developed iteratively through application in various domains, including Internet bookstores and Int...
A virtual community is a group of people whose shared needs and/or interests are largely communicated within, and mediated by Webenabled interactions, e.g., within a Website. Whil...
Janet Ho, Monica M. C. Schraefel, Mark H. Chignell