12 search results - page 3 / 3 » Managing Social Influences Through Argumentation-Based Negot... |
HICSS
2003
IEEE
13 years 10 months ago
2003
IEEE
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
ESEM
2008
ACM
13 years 7 months ago
2008
ACM
Software process improvement initiatives such as metrics programs have a high failure rate during their assimilation in a software organization. Social and organizational issues a...