In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
In this study, we propose a novel mobile tracking method based on Multi-Criteria Decision Making (MCDM), in which uncertain parameters such as Pilot Signal Strength (PSS), the dist...
In this paper, we present techniques for provisioning CPU and network resources in shared hosting platforms running potentially antagonistic third-party applications. The primary ...
Bhuvan Urgaonkar, Prashant J. Shenoy, Timothy Rosc...
The mobile phone industry has reached a saturation point. With low growth rates and fewer new customers available to acquire, competition among mobile operators is now focused on ...
Giovanni Giuffrida, Catarina Sismeiro, Giuseppe Tr...