This paper explores the role of Information Technology (IT) in the management of municipally-owned and operated public utilities. Through semi-structured interviews of senior mana...
An approach to develop Organizational Memory Systems is presented. It is based on the re-use of computer-supported discussions held as meeting preparations. The discussions are ri...
Meeting memory features are poorly integrated into current group support systems (GSS). This paper discusses how to introduce meeting memory functionality into a GSS. The paper fi...
Approaches supporting organizational change must change due to changes in the organizational systems and their environments: organizations must deal with an information overload, ...