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» Predictive Analysis for Customer Relationship Management
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KDD
2002
ACM
175views Data Mining» more  KDD 2002»
14 years 5 months ago
Mining product reputations on the Web
Knowing the reputations of your own and/or competitors' products is important for marketing and customer relationship management. It is, however, very costly to collect and a...
Satoshi Morinaga, Kenji Yamanishi, Kenji Tateishi,...
CIKM
2004
Springer
13 years 8 months ago
Taxonomy-driven computation of product recommendations
Recommender systems have been subject to an enormous rise in popularity and research interest over the last ten years. At the same time, very large taxonomies for product classifi...
Cai-Nicolas Ziegler, Georg Lausen, Lars Schmidt-Th...
MODELLIERUNG
2001
13 years 6 months ago
Dependency Charts as a Means to Model Inter-Scenario Dependencies
: Scenarios/use cases have gained wide-spread use over the last couple of years. In software engineering they are mainly used to capture requirements and specify a system. Many sof...
Johannes Ryser, Martin Glinz
CSCW
2002
ACM
13 years 4 months ago
NetWORKers and their Activity in Intensional Networks
Through ethnographic research, we document the rise of personal social networks in the workplace, which we call intensional networks. Paradoxically, we find that the most fundament...
Bonnie A. Nardi, Steve Whittaker, Heinrich Schwarz