69 search results - page 3 / 14 » Predictive Analysis for Customer Relationship Management |
JECR
2000
13 years 5 months ago
2000
Traditional supply chain management utilized traditional media and channels to link firms in linear, inefficient relationships. The advent of electronic commerce over the Internet...
ICSM
1995
IEEE
13 years 8 months ago
1995
IEEE
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
MANSCI
2008
13 years 5 months ago
2008
Product recommendation models are key tools in customer relationship management (CRM). This study develops a product recommendation model based upon the principle that customer pr...
HICSS
2002
IEEE
13 years 10 months ago
2002
IEEE
Business to Business (B2B) relationships in Ecommerce are becoming increasingly important. However, there is little guidance available for managers about how relationships should ...
SEMWEB
2009
Springer
13 years 9 months ago
2009
Springer
Taking customer data as an example, the paper presents an approach to enhance the management of enterprise data by using Semantic Web technologies. Customer data is the most import...