: Attention to the specific characteristics of rather unstructured processes and the consequences for the modeling of these processes can only rarely be observed. This paper presen...
Theperformanceofvariousorganizationalstructuresisanessentialparameterinthereengineeringoforganizations, particularly in the current rapidly changing, competitive and information t...
The economic benefit of a certain development process or particular activity is usually unknown and indeed hard to predict. However, the cost-effectiveness of process improvement...
Simulation models are useful to predict and understand the impact of changes to a manufacturing system. Typical factory simulation models include the parts being manufactured in t...
Jeffrey W. Herrmann, Brian F. Conaghan, Laurent He...
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...