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» Putting ethnography to work: the case for a cognitive ethnog...
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CSCW
2010
ACM
14 years 2 months ago
The work of sustaining order in wikipedia: the banning of a vandal
In this paper, we examine the social roles of software tools in the English-language Wikipedia, specifically focusing on autonomous editing programs and assisted editing tools. Th...
R. Stuart Geiger, David Ribes
GROUP
1999
ACM
13 years 10 months ago
From description to requirements: an activity theoretic perspective
This paper demonstrates how activity theoretic concepts can be used in conjunction with an ethnographically informed approach to derive requirements on a work situation. We presen...
Phil Turner, Susan Turner, Julie Horton
PDC
2004
ACM
13 years 11 months ago
On the spot experiments within healthcare
This paper reports the value of On the Spot Experiments with self-produced content and the use of technology within healthcare. On the Spot Experiments are experiments conducted i...
Erling Björgvinsson, Per-Anders Hillgren
CHI
2007
ACM
14 years 6 months ago
Implicit coordination in firefighting practice: design implications for teaching fire emergency responders
Fire emergency response requires rapidly processing and communicating information to coordinate teams that protect lives and property. Students studying to become fire emergency r...
Zachary O. Toups, Andruid Kerne