: Digital services can be thought as internet based applications that fulfil users' needs and their quality represents a basic element during the delivery process. In such a c...
Flavio Corradini, Alberto Polzonetti, Barbara Re, ...
The triangular operational model with the three roles of service-registry, -provider, and -consumer has been the traditional operational model in Service-oriented Architectures (SO...
WebQual is a method for assessing the quality of Web sites. The method has been developed iteratively through application in various domains, including Internet bookstores and Int...