What does differentiate service systems from traditional subjects of systems engineering such as manufacturing, and software? We address this issue by defining customer-intensive ...
Since its beginning, simulation has been used to study complex systems in order to infer on their future behavior, in this field several applications have been made using it as of...
This paper argues that the agent-based simulation approach is just the one appropriate to the social sciences (including economics). Although there were many predecessor approache...
What is the degree of sophistication that we have to put into the agents in agents based computer simulation models? Should we provide them with a "mind"? The answer ran...