This paper presents SLA monitoring and management framework for telecommunication services. The basic requirements of this class of systems are specified and verified in context o...
Jacek Kosinski, Piotr Nawrocki, Dominik Radziszows...
In this paper we evolve a rule based approach to SLA representation and management which allows separating the contractual business logic from the application logic and enables aut...
: Telco operators and other players are searching for intelligent value-added services, i.e., communication applications that take advantage of the huge amount of user data availab...
Service-level agreements (SLA) definition and monitoring are open issues within the IT Service Management (ITSM) domain. Our main goals are to propose a model-based approach to IT ...
As the IT industry is becoming more and more interested in service oriented business models and upcoming technologies like Web Services or Grid Computing, the need for automated c...